Services

Small business IT support without unnecessary sales theater.

Ericson IT helps small businesses keep servers, networks, Microsoft 365, backups, security, and everyday systems easier to manage. The focus is practical support, clear recommendations, and help that fits the business instead of forcing everything into a large MSP contract.

Clean small business workstation and monitor setup representing practical IT support

Core Services

Support for the systems small businesses actually depend on.

These services can be used for one-time cleanup, ongoing maintenance, project work, or practical second-opinion help.

Ongoing IT Maintenance

Keep endpoints, servers, and day-to-day operations stable with management that fits how your business actually works.

  • Workstation and server maintenance
  • Patch and update coordination
  • Recurring troubleshooting and cleanup
  • Flexible managed IT support without a large MSP contract

Microsoft 365 and Windows

Get help with the Microsoft tools most small businesses already rely on, from day-to-day administration to cleanup and optimization.

  • Microsoft 365 administration
  • Windows and Active Directory support
  • Email, users, groups, permissions, and shared mailboxes
  • Tenant cleanup, licensing review, and troubleshooting

Networking, Wi-Fi, and Firewalls

Improve firewalls, switches, Wi-Fi, VPN, internet issues, and network layouts that have grown messy or unreliable over time.

  • Firewall and VPN troubleshooting
  • Switching, VLAN, and network cleanup
  • Wi-Fi reliability and coverage review
  • Vendor coordination when the problem is blamed on the network

Cybersecurity Support

Reduce risk with better endpoint hygiene, phishing awareness, account security, MFA, and security improvements your team can maintain.

  • Endpoint protection oversight
  • MFA, account security, and access cleanup
  • Security configuration improvements
  • Practical user security guidance

Cloud and Server Guidance

Plan server upgrades, cloud moves, vendor systems, and infrastructure decisions with fewer surprises and less unnecessary noise.

  • Server replacement and upgrade planning
  • Cloud readiness and Microsoft 365 planning
  • Vendor-hosted system review
  • Deciding what should stay on-site and what should move

Backup and Recovery Review

Review backup coverage, recovery options, critical files, and whether your business can recover from failure, deletion, or ransomware.

  • Backup coverage review
  • Server and critical file protection
  • Recovery planning and practical testing
  • Risk review for hardware failure, deletion, and ransomware
Best Fit

Good fit for businesses with real IT needs, not a giant IT budget.

Ericson IT is built for small businesses that need experienced help with servers, networks, Microsoft systems, backups, vendors, and support decisions, but do not need the cost or complexity of a full MSP contract.

Infrastructure-Dependent Businesses

Manufacturing, machine shops, fabrication, production, warehouses, trades companies, and dispatch offices.

Equipment and Workflow-Driven Shops

Embroidery, sign, print, engraving, design, auto, marine, powersports, trailer, and repair shops.

Professional Offices

Veterinary, dental, accounting, legal, engineering, and other offices that rely on Microsoft 365, servers, vendors, and shared systems.

Common Problems

Where this support usually helps.

Small business IT problems are often messy. The goal is to find what actually needs attention, what can wait, and what is not worth spending money on.

Unclear server or network issues

Systems are slow, unreliable, aging, undocumented, or difficult to troubleshoot.

Wi-Fi, VPN, and firewall trouble

Network problems affect daily work, remote access, vendors, phones, printers, or production equipment.

Microsoft 365 confusion

Users, email, licensing, permissions, security settings, and shared mailboxes have grown messy over time.

Backup uncertainty

The business is not fully sure whether important files, servers, and systems are actually recoverable.

Vendor finger-pointing

A software, copier, phone, internet, or equipment vendor says the issue is “your network.”

Old systems that still matter

Older computers, servers, software, or equipment-connected systems still run important parts of the business.

Need help with one of these areas?

Send a brief note with what is not working, what systems are involved, and whether this is urgent, recurring, or part of a larger cleanup project.

Email Directly

Messages are sent directly to Ericson IT.